How to Actually Delegate Admin Work at Your Home Care Agency
A practical framework for handing off scheduling, billing, onboarding, and compliance — without losing control or creating more work for yourself.
Read moreHow It Works
From first call to a fully embedded team in 14 days
Hiring a home care virtual assistant with Atlas Care is a guided, four-step process. Here is exactly what happens at each stage, and what you can expect by Day 14.
01
Day 0 · 30 minutes
Discovery Call
A short conversation where we map your current operations, find the admin work eating your week, and pinpoint which roles would unlock the most hours. You leave with a clear recommendation, even if we are not a fit.
02
Days 1–5
Match & Plan
We match you with the right Atlas Care Assistants from our trained bench and build a custom 30/60/90 plan: who handles what, which systems they plug into, and what the first 30 days look like. You approve before anyone starts.
03
Days 6–14
Onboard & Integrate
Your Atlas team gets role-based access to your EVV, EMR, and inbox under a signed BAA. We document SOPs as we go. By Day 14, scheduling, intake, your recruiting pipeline, EVV, and billing are running through us, and you are off the schedule.
04
Week 3 and beyond
Ongoing Support
You stay in a private Slack channel with your team for same-business-day responses. A dedicated lead QAs the work, runs weekly check-ins and monthly reviews, and scales the team as your agency grows.
The 14-day onboarding, week by week
Week 1: Setup
We get access, match the team, and build your plan.
- Kickoff call and system access provisioning
- Role match confirmed and introductions made
- Operations Blueprint (your 30/60/90 plan) delivered
- SOP documentation started for each role
Week 2: Handover
The work moves to your Atlas team, and off your plate.
- Atlas team integrates into your EVV, EMR, and inbox
- Scheduling, intake, your recruiting pipeline, EVV, and billing handed over
- First exceptions and backlogs cleared
- You step off the day-to-day admin
Frequently asked questions
Is there a long-term contract?
No. Atlas Care is month-to-month. You can scale up, scale down, or part ways with 30 days notice. There are no minimum commitments or cancellation fees.
Do I have to change my home care software to work with Atlas Care?
No. Your Atlas team is trained on the platforms you already run — HHAeXchange, Sandata, WellSky/ClearCare, AlayaCare, AxisCare, and state Medicaid portals. We get role-based access to your existing systems and work inside them. You do not switch software.
What if my Atlas Care team member is not a good fit?
Every engagement is backed by our 30-day fit guarantee. If your Atlas Care Assistant is not the right match within the first 30 days, we replace them at no additional cost. You can request a reassignment at any time.
What does it cost to get started?
Pricing is a flat monthly fee per role — no hourly billing, no hidden fees. Most Texas agencies pay less than it costs to staff the same work in-house when you factor in payroll taxes, benefits, and management overhead. See the full cost breakdown →
Related guides
How to Choose an Operations Partner for Your Home Care Agency
A practical guide to evaluating operations partners for home care — what to look for, what to avoid, and how to tell if you actually need one.
Read moreHow to Grow a Home Care Agency Past the First $1M
A practical growth guide for home care agencies doing $500K to $3M in revenue — covering operations, referrals, payer mix, hiring, and what actually moves the needle.
Read moreLimited onboarding spots this quarterGet your time back.
Get your time back.
Let your agency breathe.
30 minutes on Zoom. We map your admin bottlenecks, identify the roles that would unlock the most hours, and show you exactly what your first 30 days with Atlas would look like.
Book a Discovery Call
No pressure. No long-term contract. Walk away with a plan, even if we're not a fit.